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Thursday, August 22 • 1:30pm - 2:20pm
3 Years of Puppet at Cisco: The Secrets to Our Success

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WebEx Social (WxS) is an enterprise social networking product by Cisco. Customers can subscribe to WxS as a cloud service or they can purchase a license and run WxS on-premise. Puppet is at the core of our technology stack that includes MongoDB, Solr, RabbitMQ, memcached, ZooKeeper, Nagios, and Graphite. We love Puppet. We pioneered embedding Puppet in Cisco products 3 years ago and have been tireless advocates ever since. We have learned valuable technology/process/culture lessons and developed reusable patterns for: - Scaling to thousands hosts with Puppet - Ensuring host upgrades are 100% reliable - Avoiding Puppet codebase spaghetti - Detecting and eliminating system drift at scale - Creating a culture of shared responsibility through architecture design

avatar for Keith Chambers

Keith Chambers

Technical Leader, Cisco
Keith Chambers is the platform architect for the WebEx Social product at Cisco. He joined Cisco in 2000 and is based out of Seattle Washington. In his current role, Keith leads the engineering team responsible for deploying and operating WebEx Social. Prior to joining the WebEx Social team, Keith worked in Cisco's Unified Communication Business Unit and Technical Assistance Center. Keith was instrumental in the successful virtualization of... Read More →

Ryan Uber

Software Engineer, Cisco Systems, Inc.
Ryan Uber is a software engineer for Cisco's WebEx Social platform. He joined the company in 2011 and resides in San Jose, California. Ryan comes from a background in linux systems administration and programming. At Cisco, he re-implemented a script-based deployment system in Puppet to overcome the complexity and extensibility issues that come along with maintaining a proprietary system. Prior to Cisco, Ryan worked for an ISP, where he... Read More →

Thursday August 22, 2013 1:30pm - 2:20pm
Gold Fairmont Hotel