Lee is currently a Support Engineer at Puppet Labs, where he trouble shoots and resolves issues for Puppet Enterprise customers. Prior to that, he was very active in the Puppet Community and used Puppet extensively at his prior job. While his educational background is in accounting, specifically operational audit, his professional career has consisted of technical support, retail sales management and systems administration. The core goal of operational audit is to improve effectiveness and efficiency, and this is the philosophy that drives him. He currently resides in Springfield, MO. "Automate All the Things!"